Testimonials

What Our Clients Have to Say

Roxanne was a great help, clear, efficient, mindful of our constraints, and provided great advice. When our lawyer noticed some key documentation was missing from the condo corporation, she stepped up to get the problem fixed in short order. Her diligence ensured we were confident with our decision. We made an excellent investment, in large part because we trusted the right pros. Thank you so much!

ROZENN & PHILIPPE

Roxanne exceeded expectations, demonstrating honesty and integrity throughout the process of selling our family home, Roxanne proved to have an extraordinary attention to detail, was highly responsive to our needs, and demonstrated a solid knowledge of the local and regional market. They turned what could have been a difficult, cumbersome experience into a friendly, seamless and straightforward process.

MARY H.

For some realtors, the service they provide is throwing up a sign, putting a listing on MLS and then waiting for a call and a commission. The hard work goes into getting the listing not the actual sales part of the job. That is definitely NOT the case with Roxanne Finn. From the moment you meet her, she is professional and all business. She is prepared, does her homework and is very detail oriented. From the original presentation, to the staging and then the marketing of the property she is focused on selling your home. She has extensive experience which is valuable when formulating a strategy and providing advice on how best to prepare your property for sale. She has lived and worked in Toronto prior to moving to Stratford several years ago so you get a wide range of contacts which are invaluable. A person who is local but who also really understands the importance and impact of the Toronto market.

MIKE

We recently had the pleasure of working with Roxanne  while selling our very unique home. A career opportunity put our family in a position where we had to sell our home in a very short time, we met with a few agents, but Roxanne’s market analysis and strategy blew us away. 

 

Roxanne went above and beyond taking the time to explain milestones and providing a hands-on approach to make sure our home was ready for sale. Additionally, they had a great network that we were able to take advantage of for staging, photography, and handyman services. The level of exposure they were able to give our home was exponentially more than your typical sale with international listing and a stunning feature sheet. The initial marketing strategy was spot on for sales price and timing which enabled us to accept the career opportunity. 

 

Throughout the entire process they proactively updated us and made sure we were aligned on next steps. They even reached out to make sure we had settled into our new lives and were feeling welcomed in our new home! For all of these reasons and more Roxanne and Claxton have earned our highest recommendation.

APRIL & JAMES

DAVID & NANCY

We recently worked with Roxanne as our realtor. Her attitude and command of sales analysis of the current market provides an accurate picture of the real value of homes and in our case higher than expected. Her approach to selling a home is to consider the needs and feelings of the seller as important. They she analyzed what profile best fits the house and reaches out through her extensive provincial and international network to potential buyers.

Roxanne  realizes that each home is specific and has a specific market to cater to. Consequently she construct a sales approach, offering to hire a company that will present your home decor in the best possible light. She also hired a videographer to create a moving tour and lastly still photographers to show your home in the best possible light. All at her expense as part of her package.

From experience we know that no other realtor does this with the care for quality that Roxanne  insists on. Having brought such a high level of professionalism to the sale of our home. She also brought warmth, humour and caring. She does not just sell homes as a job, she sells homes as a passion. We cannot recommend her enough.

Roxanne also spent many hours driving us all over southwest Ontario to help us find our next perfect home. All with the same care to detail as in the selling.. For Roxanne, it is all part of the same package.  Quite simply we recommend no one else to consider as your realtor.

Roxanne was a pleasure to work with. Throughout the entire process of selling our home she demonstrated experience and professionalism. She went above and beyond using their resources to prepare my home for listing.

We were incredibly impressed by the way she captured our home and promoted it with stunning photography, videos, brochures, and more. The first day on market she had our featured in online advertisements plus local and Toronto newspapers. Her creative marketing efforts resulted in many showings and our home sold for over asking price in the first week!

Roxanne was able to guide us through what is usually an anxious process with confidence and peace of mind – and for that we are very thankful and would certainly recommend her for anybody’s real estate needs.​

NATALIE B.

I would recommend Roxanne with her highly professional and knowledge service. You were a tremendous help in supporting our family through selling our beautiful family estate called Romany Wood in Lake Simcoe. You were prompt, reassuring, and courteous in a business like manner answering our questions and providing good direct answers. I certainly appreciated your wonderful service, thank-you so much.

ANNE C.

We are so grateful to Roxanne for their professionalism, knowledgable guidance and their ability to listen and communicate so well. Our Stratford sale was hugely successful! The experience of working with her was a genuine pleasure, low stress and exceeded our expectations! We highly recommend giving her a call if you’re looking to buy or sell.

RISA & TIM

I would like to take this opportunity to thank you for the great service you provided us to get our property sold. Very few agents would have been willing to tackle this difficult sale and would have given up a long time ago. You stuck with us and always tried to achieve the best possible price for the property. From day one you listened to our concerns and kept us informed.

MELANIE M.

"Our Go-To Team in SW Ontario"

Roxanne is our ‘go -to’ when we have clients who are looking in the Lake Simcoe & SW Ontario areas. We want our clients to enjoy the most seamless, professional service possible when referring them to another broker, and Roxanne never lets us down. She is knowledgeable, discreet, prepared, and really pays attention to what the clients are saying. We have had terrific results when referring Roxanne, and our clients have raved about what a great experience they enjoyed.

JANICE FOX
BROKER OF RECORD, HAZELTON REAL ESTATE

I’m pleased to provide a testimonial on behalf of Roxanne Henderson of Chestnut Park. Roxanne was thoroughly professional throughout the time she represented us and brokered the sale of our home. At all times she was respectful, collaborative and positive. Throughout she remained positive, energetic and creative. I have no hesitation in recommending Roxanne to anyone who has a high end property to sell.

CHERYL & ROGER

THE VAN ROOY FAMILY

As the real estate market was heating up and the prospect of getting onto the ladder was fading, we joined efforts with our daughter and her boyfriend, to scout for an agent and tour those listings of interest in Durham Region.

 

Our friend and agent Vanessa Burgess-Mason, of Chestnut Park Realty in Collingwood, recommended her colleagues Roxanne and Claxton Finn in the GTA. They are a family team servicing clients across Southern Ontario. We made contact immediately and spent several whirlwind weeks in conversation and in active touring of various properties in the west end of Durham Region. The advice, guidance, fact based research data shared with the four of us was instrumental in reaching a level of confidence and understanding in a hot seller’s market during such a frenzied spring pace.

 

Claxton was our primary agent and his professionalism was of the highest standard and his reliability and accountability were second to none. Claxton made every effort to accommodate our schedules and needs. Just a phone call away and in regular contact at all times with listing updates arriving daily, our sense of complete and thorough customer service was exceeded. Despite the reality of a seller’s market, when in fact, you’re the buyer, it was an enjoyable and exciting period of time for all of us under the direction of Roxanne and Claxton, as we focused on a chosen property and made our purchase.

 

Our daughter and her boyfriend are thrilled with their resale purchase and my husband Mark and I are happy to have helped them achieve this very important milestone in their couple lives! The four of us applaud both Roxanne and especially Claxton for assisting us to keep pace, keep faith and keep focused on finding the “right home” for the “right price” during a most pleasant real estate experience. ​​

Selling a historically significant home takes a dedicated professional who must have the talent, skill set and persistence that is necessary, to find just the right buyer, for this type of unique property. Roxanne Henderson is just such a broker. She began with patient listening and learning about the history and features of our designated home, while gently suggesting some staging, improvements and updating to the inner workings of the house.

 

This resulted in us getting a good deal of interest in our property, immediately. Her amazing ‘feature sheet’ brochure, website, social media exposure and video, virtual-tour, captured our love of our 170 year old Georgian manse. She also portrayed the beauty of our acre of naturalized gardens, while emphasizing the importance of the carolinian and indigenous trees contained in our arboretum.

 

In a slowing market, we had interest in our home and subsequently several offers, starting on day one! When it sold for exactly what we discussed it was worth, we were very, very pleased. Because of the home’s great age, unique features and location in a small village, it was not your typical offering.

 

Roxanne did her research and attracted clients that were educated and motivated historic home buyers. With Roxanne’s dedication and enthusiastic approach, our experience culminated in a pleasurable and satisfying conclusion, a timely sale! She guided us through some anxious moments with confidence. Thank you Roxanne!​

PAUL & MAUREEN

I have referred several clients to Roxanne’s care from my network in Toronto. Roxanne consistently maintains a high level of professionalism and detail throughout the buying and selling processes with my clients and I am therefore absolutely confident that my referrals are in the most capable hands. I would recommend Roxanne to anyone, without hesitation.

MAGGIE LIND
SALES REPRESENTATIVE, CHESTNUT PARK REAL ESTATE

“We feel right “at home” now and the house is great. No real renovations yet, just changing ceiling fans for lights, new washer/dryer, etc. We are still downsizing our furniture and our garage is still full of boxes. Your newsletter is very well done, much like everything you do! We really appreciate all the hard work you put in to our successful purchase and sale. 

COLETTE & BARRY

Hi Roxanne, I am one who complains about real-estate fees endlessly! You are the first agent I have worked with who was worth their weight in gold! To say you “stepped up” when needed is an understatement. Thank you for all your guidance and support.

CHERYL A.

Barry and I wanted to thank you for all your help in selling our house. You came highly recommended by our daughter and son-in-law who have sold their house through you. The advertising, photographs and Open Houses surpassed our expectations by far. We appreciated you keeping in touch and reassuring us when we were getting discouraged, your upbeat and positive attitude were important to us. Many thanks for all you did.

GLENYS E.

"THEY WENT ABOVE
AND BEYOND"

Roxanne & Claxton were a pleasure to work with. Throughout the entire process of selling our home they demonstrated experience and professionalism. They went above and beyond using their resources to prepare my home for listing. We were incredibly impressed by the way they captured our home and promoted it with stunning photography, videos, brochures, and more.

 

The first day on market they had our featured in online advertisements plus local and Toronto newspapers. Their creative marketing efforts resulted in many showings and our home sold for over asking price in the first week! Roxanne and Claxton were able to guide us through what is usually an anxious process with confidence and peace of mind – and for that we are very thankful and would certainly recommend them for anybody’s real estate needs.

ANNIE H.