The Van Rooy Family
As the real estate market was heating up and the prospect of getting onto the ladder was fading, we joined efforts with our daughter and her boyfriend, to scout for an agent and tour those listings of interest in Durham Region. Our friend and agent Vanessa Burgess-Mason, of Chestnut Park Realty in Collingwood, recommended her colleagues Roxanne and Claxton Finn in the GTA. They are a family team servicing clients across Southern Ontario.
We made contact immediately and spent several whirlwind weeks in conversation and in active touring of various properties in the west end of Durham Region. The advice, guidance, fact based research data shared with the four of us was instrumental in reaching a level of confidence and understanding in a hot seller’s market during such a frenzied spring pace.
Claxton was our primary agent and his professionalism was of the highest standard and his reliability and accountability were second to none. Claxton made every effort to accommodate our schedules and needs. Just a phone call away and in regular contact at all times with listing updates arriving daily, our sense of complete and thorough customer service was exceeded.
Despite the reality of a seller’s market, when in fact, you’re the buyer, it was a enjoyable and exciting period of time for all of us under the direction of Roxanne and Claxton, as we focused on a chosen property and made our purchase.”
Our daughter and her boyfriend are thrilled with their resale purchase and my husband Mark and I are happy to have helped them achieve this very important milestone in their couple lives!
The four of us applaud both Roxanne and especially Claxton for assisting us to keep pace, keep faith and keep focused on finding the “right home” for the “right price” during a most pleasant real estate experience.
David & Nancy
We recently worked with Roxanne & Claxton as our realtors. Their attitude and command of sales analysis of the current market provides an accurate picture of the real value of homes and in our case higher than expected. Their approach to selling a home is to consider the needs and feelings of the seller as important. They then analyze what profile best fits the house and reaches out through her extensive provincial and international network to potential buyers.
Roxanne & Claxton realize that each home is specific and has a specific market to cater to. Consequently they construct a sales approach, offering to hire a company that will present your home decor in the best possible light. They also hire a videographer to create a moving tour and lastly still photographers to show your home in the best possible light. All at their expense as part of her package.
From experience we know that no other realtor does this with the care for quality that Roxanne and Claxton insist on. Having brought such a high level of professionalism to the sale of our home. They also brought warmth, humour and caring. They does not just sell homes as a job, they sells homes as a passion. We cannot recommend them enough.
Roxanne also spent many hours driving us all over southwest Ontario to help us find our next perfect home. All with the same care to detail as in the selling.. For Roxanne & Claxton it is all part of the same package.
There quite simply no one else to consider as your realtor.
Roxanne & Claxton were a pleasure to work with. Throughout the entire process of selling our home they demonstrated experience and professionalism. They went above and beyond using their resources to prepare my home for listing. We were incredibly impressed by the way they captured our home and promoted it with stunning photography, videos, brochures, and more.
The first day on market they had our featured in online advertisements plus local and Toronto newspapers. Their creative marketing efforts resulted in many showings and our home sold for over asking price in the first week! Roxanne and Claxton were able to guide us through what is usually an anxious process with confidence and peace of mind – and for that we are very thankful and would certainly recommend them for anybody’s real estate needs.
I would recommend Roxanne with her highly professional and knowledge service. You were a tremendous help in supporting our family through selling our beautiful family estate called Romany Wood in Lake Simcoe. You were prompt, reassuring, and courteous in a business like manner answering our questions and providing good direct answers. I certainly appreciated your wonderful service, thank-you so much.
Maggie Lind, Sales Representative, Chestnut Park Real Estate Ltd Brokerage
I have referred several clients to Roxanne’s care from my network in Toronto. Roxanne consistently maintains a high level of professionalism and detail throughout the buying and selling processes with my clients and I am therefore absolutely confident that my referrals are in the most capable hands. I would recommend Roxanne to anyone, without hesitation.
Janice Fox, Broker of Record, Hazelton Real Estate Inc.
Roxanne is our ‘go -to’ when we have clients who are looking in the Lake Simcoe & SW Ontario areas. We want our clients to enjoy the most seamless, professional service possible when referring them to another Broker, and Roxanne never lets us down. She is knowledgeable, discreet, prepared, and really pays attention to what the clients are saying. We have had terrific results when referring Roxanne, and our clients have raved about what a great experience they enjoyed.
Paul & Maureen B.
Selling a historically significant home takes a dedicated professional who must have the talent, skill set and persistence that is necessary, to find just the right buyer, for this type of unique property.
Roxanne Henderson is just such a broker. She began with patient listening and learning about the history and features of our designated home, while gently suggesting some staging, improvements and updating to the inner workings of the house. This resulted in us getting a good deal of interest in our property, immediately.
Her amazing ‘feature sheet’ brochure, website, social media exposure and video, virtual-tour, captured our love of our 170 year old Georgian manse. She also portrayed the beauty of our acre of naturalized gardens, while emphasizing the importance of the carolinian and indigenous trees contained in our arboretum.
In a slowing market, we had interest in our home and subsequently several offers, starting on day one! When it sold for exactly what we discussed it was worth, we were very, very pleased.
Because of the home’s great age, unique features and location in a small village, it was not your typical offering. Roxanne Henderson did her research and attracted clients that were educated and motivated historic home buyers.
With Roxanne’s dedication and enthusiastic approach, our experience culminated in a pleasurable and satisfying conclusion, a timely sale! She guided us through some anxious moments with confidence.
Thank you Roxanne!
Roger & Cheryl
I’m pleased to provide a testimonial on behalf of Roxanne Henderson of Chestnut Park. Roxanne was thoroughly professional throughout the time she represented us and brokered the sale of our home. At all times she was respectful, collaborative and positive. Throughout she remained positive, energetic and creative. I have no hesitation in recommending Roxanne to anyone who has a high end property to sell.
The Nixon Family
We really appreciated all the hard work that Roxanne put in to selling our home. It was a specialty property in the country and her expertise with preparing it and promoting it to the right market was invaluable. Her contacts were instrumental in helping us with the staging and home improvements required before putting it up for sale. Roxanne focused her efforts on the right types of clients and after only a couple of showings we had it sold.
We would highly recommend Roxanne Henderson and Chestnut Park. She gets the job done and in a wonderfully professional manner.
Roxanne was creative, reliable, diligent and focused. She was the fourth
real estate agent that I had used in order to sell my property. The other
agents’ main marketing strategy seemed to be putting together a brochure, placing the property on MLS and “waiting for the phone to ring”.
Roxanne had more marketing ideas and was able to utilize the strengths and resources of a major Toronto based broker, Chestnut Park. The phone did “ring” and my property was sold.
I would highly recommend listing your property with Chestnut Park and
We truly did appreciate Roxanne’s expertise, efficiency, and professionalism in the real estate field! She demonstrated time and time again that she not only knew her stuff, but got to it –right away!
Many times we saw evidence of these qualities when she pulled in her many resources not only helping us…the seller, but also, the buyer, that she too represented.
She went above and beyond the call of duty…arranging for transfer and cancellation of various utility services. Her suggestions to help sell the house did work!
Roxanne worked hard to advertise the listing and brought over 50 potential buyers in one month alone!
If you want experience, expertise, honesty, efficiency, and a pleasant professional manner — we highly recommend Roxanne to handle your real estate needs!
Gary & Nancy F.
Roxanne was a pleasure to work with and did a great job in promoting our home and equestrian centre. (It sold in less than 60 days for 97% of the list price!) Roxanne’s professional and friendly approach made the selling process much less stressful than we had anticipated!
She kept us informed on a regular basis and was present for all showings of the property. Her service was superb and we could not have asked for anyone better to look after the sale of our home.
Ronna S. & Chris O.
We would like to express our heartfelt thankfulness to you and your Brokerage for the excellent service and quick results. Your professionalism and guidance was appreciated in our decision to list and cache decisions along the way. We wish you all continued health and success in all your future endeavours.
The decision to sell one’s home after 33 happy years is both exciting and stressful. I would like to sincerely thank you for your compassion and sensitivity in helping me both sell my house and buy a new home for the next phase in my life. You have always been friendly, calm, professional and helpful. I appreciate also that you made yourself available to quickly resolve issues and answer questions as they come up.
John & Katalin B.
I would like to take this opportunity to thank you for the great service you provided us to get our property sold. Very few agents would have been willing to tackle this difficult sale and would have given up a long time ago. You stuck with us and always tried to achieve the best possible price for the property. From day one you listened to our concerns and kept us informed.
Hi Roxanne, I am one who complains about real-estate fees endlessly! You are the first agent I have worked with who was worth their weight in gold! To say you “stepped up” when needed is an understatement. Thank you for all your guidance and support.
Glenys & Barry E.
Barry and I wanted to thank you for all your help in selling our house. You came highly recommended by our daughter and son-in-law who have sold their house through you. The advertising, photographs and Open Houses surpassed our expectations by far.
We appreciated you keeping in touch and reassuring us when we were getting discouraged, your upbeat and positive attitude were important to us. Many thanks for all you did.
Don B. & Brigitte K.
We hired Roxanne Henderson to sell our cottage property in May 2008. This was a very difficult time to be selling a cottage due to the economic uncertainty. Prices were very volatile during this time, particularly for vacation properties. At all times, Roxanne maintained a positive outlook, and gave us good advice as to preparing and presenting our property for showing.
The property was sold in June 2010. Had we taken her advice when it was given (to demolish an old greenhouse), we probably would have sold a lot sooner. We would highly recommend Roxanne to list our properties in future.
Colette & Barry
We feel right “at home” now and the house is great. No real renovations yet, just changing ceiling fans for lights, new washer/dryer, etc. We are still downsizing our furniture and our garage is still full of boxes. Your newsletter is very well done, much like everything you do! We really appreciate all the hard work you put in to our successful purchase and sale.
Thank you”very, very much for such a beautiful “surprise” gift. You certainly know how to brighten up ones day. When the U.P.S delivery arrived I even questioned it, especially when he said it’s from the states, very exciting! It is lovely, I can’t wait to bask in its luxury, thinking of you and enjoying a glass of wine! You know I will always recommend you if I have the opportunity in the real estate market, you certainly helped me in a time of need, I’ll never forget it! Please when you are in the area and can take the time drop by I’d love to see you anytime. Again, many thanks for your thoughtfulness!
Best Wishes always!
Nicole and I have been very pleased with both your professional and personal approach throughout the whole buying and selling process. Your services will come highly recommended from the Hampton family.